Shipping Time -- Most orders will ship within 2-3 business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Some orders such as custom tumblers may have a 5-7 business day processing time
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
Customized items with monogram or personal photo will not be accepted for returns or exchanges. But please contact us if you have any problems with your order